Jw Marriott Gold Coast Resort & Spa | Surfers Paradise ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

158 Ferny Avenue, Surfers Paradise, Australia, 4217

“The hotel is perfectly situated, offering easy beach access while providing a peaceful escape from the bustling tourist areas.”view full review

JW Marriott Gold Coast Resort & Spa offers luxurious accommodations with award-winning service and an extensive array of facilities, ensuring a memorable experience for guests. This five-star hotel in Surfers Paradise features a grand pool complex, multiple dining options, and distinctive activities tailored for families and individuals alike.

Rooms & Amenities

Each of the 215 ocean and mountain view rooms, along with 23 suites, features floor-to-ceiling windows that provide ample natural light. Luxury guestrooms are equipped with plush bedding, spacious work areas, flat-screen TVs, Nespresso machines, and marble bathrooms, enhancing guest comfort.

Dining Options

Dining options include Misono, offering an intimate Izakaya experience and a live sushi table, and Chapter & Verse, known for luxury high tea and live music. The JW Garden supplies seasonal, sustainability-focused ingredients for meals in all restaurants, providing a farm-to-table experience.

Leisure & Activities

The resort features a heated saltwater lagoon, awarded Australia's Best Hotel Pool 2021, and other recreational amenities like a freshwater pool with a slide and a modern fitness center. Signature activities include culinary cooking classes and guided tours of the JW Garden, providing guests unique experiences.

Business & Services

JW Marriott Gold Coast Resort & Spa is ideal for hosting events, boasting 2000 m² of adaptable event space and modern facilities. Business amenities include high-speed Wi-Fi, and a concierge service, providing support for corporate gatherings and special occasions.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds Mountain View

Max:

2 persons

455 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Double Room Two Double Beds Ocean View Balcony

Max:

2 persons

455 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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One-Bedroom Executive Corner Suite Ocean View

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Surfers Paradise4000 ft

Airports

Gold Coast (OOL) 14.6 mi

Brisbane (BNE) 53.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Seafood Buffet

I had a chance to indulge in the seafood buffet at Citrique during my stay, and it truly exceeded all expectations. The variety of fresh seafood available was fantastic, and every bite was delicious. The attentive service only added to the experience, making it a highlight of my trip. I can confidently say it was one of the best dining experiences I've ever had!

Jack123. Australia, 2024-05-15Read full review on

Magical Pool Area

The pool area at the JW Marriott is absolutely amazing! The lagoon pool felt like paradise, and the vibrant atmosphere was perfect for families. I especially enjoyed the added touch of complimentary ice blocks for the kids while we relaxed by the water. It made for an very nice day of leisure for all!

DavidL78. United Kingdom, 2024-06-22Read full review on

Stunning Ocean View Room

During my stay, I was upgraded to an Ocean View room, and the view did not disappoint! Waking up each morning to such amazing scenery was truly a treat. The spacious layout of the room added to my comfort, and I appreciated that the amenities were consistently replenished. It made my stay feel extra special!

Leonard88. Canada, 2024-07-05Read full review on

Kids Activities Galore

My family had a wonderful time at the JW Marriott, especially with the kids' activities available. My son attended a cooking class where he learned to make some fun treats. The staff were incredibly patient and friendly, making the experience enjoyable. Additionally, the poolside services for kids added an extra layer of enjoyment to our holiday!

NoelP99. New Zealand, 2024-08-19Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Hiking
Cycling
Golf course
Table tennis

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Game room

Spa & Leisure

Saltwater pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

158 Ferny Avenue, Surfers Paradise, Australia, 4217

Map view

158 Ferny Avenue, Surfers Paradise, Australia, 4217

City landmarks

Landmark

SkyPoint Observation Deck

1.4 mi

Museum

Ripley's Believe It Or Not Surfers Paradise

3900 ft

Mall

Cavill Mall

3900 ft

Landmark

Infinity Attraction

3900 ft

Museum

The Wax Museum

3900 ft

Landmark

Craft markets

3900 ft

Market

Surfers Paradise Beachfront Markets

3900 ft

Gallery

The Arts Centre Gold Coast

1.4 mi

Amusement Park

Sea World

2.1 mi

Landmark

Timezone Surfers Paradise

3900 ft

Mall

Soul Boardwalk

3800 ft

Theme Park

Sling Shot & Vomatron Amusement Rides Gold Coast

3900 ft

Shopping Area

Paradise Centre

4300 ft

Mall

Chevron Renaissance Shopping Centre

3900 ft

Beach

Surfers Paradise Beach

3900 ft

Island

Cronin Island

3100 ft

Store

Coles Surfers Paradise

3100 ft

Landmark

Dracula's Haunted House

3100 ft

Beach

Surfers Paradise

1.4 mi

Landmark

Macintosh Park

2500 ft

Beach

Budds Beach

4900 ft

Landmark

Go Vertical Stand Up Paddleboard Hire

2500 ft

Landmark

Budds Beach Surfers Paradise

4900 ft

Landmark

Budds Beach Reserve

4900 ft

Nearby

Park

Macintosh Island Park

1800 ft

Mecure Hotel Ocean Blue Resort 122 Ferny Ave Surfers Paradise

Paradise Resort Gold Coast

1800 ft

Island

Macintosh Island

1800 ft

122 Ferny Ave

Planet Chill Ice-Skating Rink

1800 ft

Admiralty drive

Ewan Batt Park

1800 ft

Beach

Narrow Neck Beach

1800 ft

Restaurants

Citrique Restaurant

400 ft

158 Ferny Ave JW Marriott Gold Coast Resort & Spa

Misono Japanese Steakhouse

500 ft

158 Ferny Ave Level 3

Chapter & Verse bar and lounge

400 ft

158 Ferny Ave at Surfers Paradise Marriott Resort & Spa

Flavours Restaurant

700 ft

138 Ferny Ave Australis Sovereign Hotel

Rhapsody Beachside

1200 ft

3440 Surfers Paradise Boulevard Ground floor

Imperial Palace Chinese Restaurant

1700 ft

Main

Koastal Kitchen

1200 ft

3400 Gold Coast Hwy Mantra Sun City

Zarraffa's

1500 ft

Cavell Mall

Fixx Cafe

1500 ft

7 Staghorn Ave

Chiang Mai Thai

2100 ft

Crown Towers Resort 5-19 Palm Ave Crown Towers Resort

Charlie Men's Kitchen

2300 ft

The Nelson Shop 9 5 Admiralty Dr

Reviews and Ratings

Reviews from guests about their experience.

William

United Kingdom, February 2025

7.6/10

My stay at the hotel had its ups and downs. The service was generally accommodating and attentive, and the dining experience was truly exceptional, especially at breakfast. However, the noise from my initial room was quite bothersome, and I encountered several issues with my room keys. Overall, while I enjoyed some aspects of my stay, there were definitely areas for improvement.

Rooms

6.0

I initially faced noise issues and had to switch rooms, which was a bit frustrating. Other than that, my room was comfortable during my stay.

Service

7.0

Most of the staff members were lovely and understanding, but I felt that they could have been more proactive in addressing my concerns.

Location

8.0

The location is great, especially for families, with easy access to pools and activities. However, it is a bit far from the main attractions.

Dining

9.0

Breakfast was a daily feast, offering a wide variety of delicious options. I truly enjoyed the selection available.

Facilities

8.0

The pool area was beautiful and provided plenty of activities for kids, which added to the overall enjoyment of my holiday.

Mason

United Kingdom, January 2025

6.6/10

I had a mixed experience at the hotel. While the pool area was a highlight with sand and live fish, the hotel itself feels dated and the service didn't match the five-star standard I expected. Unfortunately, there were some cleanliness issues that left a bad impression. Overall, I don't think I'll return after this visit.

Rooms

7.0

The rooms were quite lovely and comfortable, but definitely in need of an overhaul.

Service

5.0

The service left much to be desired; the staff seemed quite cold and not particularly attentive.

Location

7.0

The location is decent, being a short walk from the beach, but the hotel itself feels like it's losing some of its charm.

Dining

6.0

The dining options had good variety, but some meals were a bit underwhelming, especially breakfast.

Facilities

8.0

The pool area is nice but shows signs of wear and tear that slightly detracts from the experience.

Oscar

United Kingdom, January 2025

7.6/10

We enjoyed a quick getaway at this hotel, which had a wonderfully relaxing pool area, perfect for families. The kids loved the swimming pool and the kids club, which added great value to our stay. However, the breakfast buffet was a bit disappointing, and the checkout process was slower than expected.

Rooms

8.0

Our room was clean and comfortable, although it took a while to be ready before 4 PM. It had the little touches you'd expect from a good resort, but some areas were showing signs of age.

Service

9.0

The service during our stay was courteous and attentive. The staff even went the extra mile to ensure we had a pleasant experience, especially on our anniversary.

Location

7.0

The location was great for a relaxing vacation, although we found it a bit farther from Surfers Paradise than we anticipated. However, the facilities made it easy to enjoy our time without needing to go out.

Dining

5.0

Dining was a mixed experience. While in-room dining was convenient and enjoyable, the breakfast buffet did not meet our expectations with long wait times and average food quality.

Facilities

9.0

The pool area was simply amazing and perfect for families, offering a fun vibe unlike crowded splash parks. The spa facilities also added to the overall enjoyment of the resort.

Jordan

United Kingdom, December 2024

8.2/10

We had a wonderful family holiday at the hotel, with amazing facilities like the lagoon pool and friendly service that made us feel welcome. The food was exceptional, especially the breakfast buffet, but there were areas that needed a little attention, like the poolside restrooms. Overall, it was a relaxing experience, and we're excited to return.

Rooms

8.0

The rooms were spacious, clean, and comfortable, although a bit dated and could use a bit of luxury.

Service

8.0

Service was mostly great, with staff going out of their way to help, but some seemed less enthusiastic.

Location

8.0

The hotel is located a little away from the main area, making it a quiet retreat, but it's still easy to get to nearby attractions.

Dining

9.0

The breakfast was delightful and catered well to both adults and kids, although the dining options could be expanded.

Facilities

8.0

The facilities were fantastic, particularly the lagoon pool, but some parts felt a bit tired and could use an upgrade.

Paul

United Kingdom, October 2024

7.4/10

I had a mostly pleasant experience at this resort. While the room wasn't ready until 4 PM and I had a disappointing view, the pool area was fantastic and family-friendly. The service was quite good in the dining areas, but I felt the overall value for money was questionable given the high prices. Overall, it was a nice stay, but some improvements are definitely needed.

Rooms

5.0

The room I received was a disabled room with a low-level view of the tennis court and no spectacular scenery, which was a letdown.

Service

8.0

The service in the restaurants was efficient and attentive, which added to our enjoyment of the stay.

Location

9.0

The location is perfect, just a short walk from the beach. It was very convenient for accessing nearby attractions and restaurants.

Dining

8.0

The food options in the dining areas were extensive with excellent variety. I particularly enjoyed the breakfast buffet.